Insurance

You are strongly advised to insure your goods against all insurable risks during removal and storage. We offer cover with our insurance company on your behalf, only on receipt of a completed signed insurance form, for your furniture removal or storage. The insurance cover is not effective until the premium is paid.

Three types of insurance options are availalble:

1) All Risk Insurance Cover:

Covers - overturning, hi-jacking, collision, explosion, breakages and damages.

The premium is calculated @ 2.5% of the total replacement value of the goods (Excl. VAT) once off.

2) In-Transit Insurance Cover:

Covers - overturning, hi-jacking, collision and explosion.

The premium is calculated @ 1.5% of the total replacement value of the goods (Excl. VAT) once off.

3) Storage Insurance Cover:

Covers - fire, storm, theft and riot related damages.

The premium is calculated @ 0.45% of the total replacement value of the goods (Excl. VAT) per month on top of your montly storage fees

• The excess for the above insurance options are set at R2 000.00 (Excl. VAT)
• The insurance cover is not effective until the premium has been paid in full
• If boxes are packed by you and insurance for All Risk requested, max claim is R250.00 per box if lost or damaged
• If boxes are packed by us and insurance for All Risk requested, max claim is R500.00 per box if lost or damaged
• In-Transit insurance cover does not entertain claims for lot or damaged boxes or any breakages or damages on furniture
• You are to notify us in writing WITHIN 7 DAYS OF DELIVERY OF GOODS

We also have a furniture protection package called the BMI5000 which will provide you with a maximum cover of

R5 000.00 for a once of premium of R300.00 (Excl. VAT) for any breakages or damages. This cover also doesn't have an excess.

Please note that if you refrain from taking out Insurance, Bettermoves will not be held liable for any loss, damages or breakages of your goods whilst in our storage facilities or whilst moving your goods from collection to delivery.